Eden Care and Resourcing Limited Recruitment 2022 – We allow you focus on your professional goals and aspirations, we specialize in the placement of competent staff for organizations.We do not only hire & place staff, we also engage organizations in capacity building for enhanced corporate effectiveness.
We are recruiting to fill the position below:
1. Job Title: Customer Service Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Responsibilities
- Gather product feedback and communicate to relevant stakeholders.
- Check-in on staff members onboarding journey to identify blockages to approve the member.
- Approach issues staff members face with a perception of eliminating such issues in the corresponding channel.
- Laisse with respective teams and affiliates to ensure all member’ requests and complaints are managed through an effective resolution process.
- Ensure staff members are enabled to sign up process.
- Attend to all staff members without prejudice or discrimination.
- Handle all chats and calls punctually in a courteous and professional manner.
- Make a minimum of 100 calls per day.
- Respond to members via channel assigned to you.
Requirements and Skills
- Candidates should possess a Bachelor’s Degree
- Minimum of 2 years work experience in a fast-paced environment in the Sales and business development area (Preferably banking or fintech)
- Excellent written and verbal skills.
- Fluency in English and other Nigerian languages.
- Empathetic and curious attitude.
- Willingness to work weekends, occasional holidays and outside of standard 9-5 business hours.
- Experience in Customer service, telemarketing and Customer experience.
- Ability to utilize personal creativity and personal initiative to solve problem.
- Ability to meet deadlines.
- Keen attention to detail.
- Strict confidentiality.
Application Closing Date
4th May, 2022.
Method of Application
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the email.
2. Job Title: Administrative Assistant
Location: Lekki Phase1, Lagos
Employment Type: Full-time
Job Brief
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks.
Responsibilities
- Answer and direct phone calls.
- Organize and schedule appointments.
- Plan meetings and take detailed minutes.
- Write and distribute email, correspondence memos, letters, faxes and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists.
- Book travel arrangements.
- Submit and reconcile expense reports.
- Provide general support to visitors.
- Act as the point of contact for internal and external clients.
- Laisse with executive and senior administrative assistants to handle requests and queries from senior managers.
Skills and Requirements
- Candidates should possess a Bachelor’s Degree with a minimum of 2 years experience.
- Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant.
- Knowledge of office management systems and procedures.
- Working knowledge of office equipment like printers.
- Proficiency in MS Office (MS Excel and Google Suite).
- Excellent time management skills and the ability to prioritize work.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multi task.
Application Closing Date
4th May, 2022.
Method of Application
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the email.
3. Job Title: Office Manager
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Brief
- We are looking to hire an efficient Office Manager to organize and coordinate administrative duties and office procedures.
- Responsibilities
- Organize office layout and maintain the office condition.
- Organize and oversee office operations and procedures.
- Purchase office supplies, equipment, stationeries and maintain proper stock levels.
- Manage contract and price negotiations with office vendors, service providers and office lease.
- Assist in the onboarding process for new hires.
- Address employees’ queries regarding office management issues.
- Laisse with facility management vendors.
- Assist in planning of in-house or off-site activities.
- Meet company expectations for excellent service to both customers and staff.
- Coordinate appointments and meetings including management of staff schedules.
- Coordinate domestic and international travel.
- Book transport and accommodation for customers and staff.
- Maintain a friendly professional tone at all times.
Requirements
- Sc in any Management field
- Minimum of 2 years experience
- Knowledge of Office Administrator responsibilities, systems and procedures.
- Proficiency in MS Excel and MS Outlook.
- Excellent time management skills.
- Ability to multitask and prioritize work.
- Excellent written in and verbal communication skills.
- Trustworthiness and Reliability.
- Creativity, Adaptability and Innovative.
- Team player with friendly and patient personality.
- Ability to use initiative
- Team player.
Application Closing Date
4th May, 2022.
Method of Application
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the email.
4. Job Title: Telesales Agent
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Brief
We are looking to hire an eloquent and intelligent telesales representative to be responsible for generating sales for our organization.
Responsibilities
- Reach out to staff members to inform them about a product or service.
- Answer questions about products or the company.
- Excellent customer service
- Keep up to date on all product knowledge and information.
- Pursue promising leads with ethical persuasion and persistence.
- Handle tactfully customers grievances.
- Understand customers’ needs and meet a sales quota.
- Respond to staff members via channels assigned to you.
Requirements and Skills
- OND
- Minimum of 2 years work experience in telesales or customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Excellent written and communication skills.
- Ability to use personal creativity and initiative to solve problems.
- Fluency in English and other Nigerian languages.
- Willingness to work weekends, occasional holidays and outside of standard 9-5 business hours.
- Ability to handle rejections.
- Team player with a friendly and patient personality.
- Good knowledge of CRM software and telephone systems.
- Ability to successfully manage stressful conditions.
- Willingness to learn about products and services specifications and benefits.
Application Closing Date
4th May, 2022.
How to Apply
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the mail.
5. Job Title: Data Analyst
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Brief
- We are looking to hire a data entry analyst to process information in our database systems to provide guidance in making sound decisions regarding our business goals.
- Responsibilities
- Use automated tools to extract data from primary and secondary sources.
- Develop and maintain databases and data systems- reorganizing data in a readable format
- Reviewing reports and performance indicators to identify and rectify code problems.
- Generate reports, store completed work in designed locations and perform backup operations.
- Prepare and vet source data for computer entry.
- Filter data by reviewing reports and performance indicators to identify and correct code problems
- Comply with data integrity and security policies.
- Utilize statistical tools to process and interpret patterns and trends in complex data sets relevant for sound business decision making.
- Utilize knowledge of essential business functions to assess and compare business performance over periods of time.
- Analyze local, national and global trends impactful to the company and industry.
- Preparation of data reports.
Requirements and Skills
- Cndidates should possess a Bachelor’s Degree with at least 2 years work experience.
- Strong mathematical skills for data processing.
- Proficiency in statistics and statistical packages like Excel, SPSS, SAS
- Technical proficiency in data models and database development and management.
- Ability to perform repetitive tasks with high degree of accuracy.
- Proficiency in utilizing data processing platforms and data visualization software
- Excellent typing speed and accuracy.
- Excellent knowledge of correct spelling, grammar and punctuation.
- Attention to detail.
- Proven work experience in data analysis.
- Organizational and problem solving skills.
Application Closing Date
4th May, 2022.
How to Apply
Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the mail.
6. Job Title: Executive Driver
Location: Abuja (FCT)
Responsibilities
- Mapping out driving routes ahead of time to determine the most expedient trip
- Picking up clients from the place and at the time they’ve requested
- Collecting payments and issue receipts
- Assisting clients with loading and unloading their luggage
- Listening to traffic and weather reports to stay up-to-date on road conditions
- Adjusting the route to avoid heavy traffic or road constructions, as needed
- Answering clients’ questions about the area and local places of interest
- Ensuring the car seats are clean and comfortable for all riders
- Scheduling regular car service appointments and report any issues
Requirements
- An OND holder or any equivalent qualification
- Proven experience as an Executive Driver
- A valid driver’s license
- A clean driving record
- Minimum visual acuity of 20/50
- Familiarity with GPS devices
- Knowledge of area roads and neighbourhoods
- Must be able to communicate well
- Availability to occasionally take weekend and night shifts
- A polite and professional disposition
- Ability to remain calm in stressful driving situations (e.g. at rush hour).
Salary
N80,000 monthly.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV in PDF to: abujajobs.eden@gmail.com using the Job Title as the subject of the mail.