Candidates who have made payment/purchase of their JAMB UTME/DE Pins but have yet to get it delivered to them via text messages are hereby advised to follow any of the steps listed below to retrieve or recover their JAMB E-Pin
3 Easy Ways to Retrieve or Recover Your Lost JAMB E-PIN.
Step 1
Candidates who have made payments for their ePINS and have yet to get them should kindly visit the nearest JAMB Office or any of our JAMB CBT Centres and lodge a formal complaint.
OR
Step 2
- Visit http://www.jamb.gov.ng/eFacility/CandPay/InitPay#
- Click on the Retrieve PIN option on the page displayed
- Input your JAMB Code/REG Number in the box
- Click on GET UTME Pin for UTME Students and
- GET DE Pin for Direct Entry Students!!!
OR
Step 3
- If ePIN is not received or lost, send [UTMEPIN] or [DEPIN] to 55019 OR 66019 for UTME or DE, respectively, from the registered cell phone number
- The ePIN would then be retrieved and delivered to the candidate’s registered cell phone number
We hope this will help. Still Unsuccessful with the above steps, let us help you by using the comment box below.
FAQs
FAQ 1: What is a JAMB E-PIN and why is it important?
A JAMB E-PIN is a unique electronic Personal Identification Number issued by the Joint Admissions and Matriculation Board (JAMB) in Nigeria. It is required to register for the UTME (Unified Tertiary Matriculation Examination) or other JAMB services. Without it, you cannot complete your registration or access your JAMB profile, making it crucial to recover it immediately if lost.
FAQ 2: How can I retrieve my lost JAMB E-PIN online?
You can retrieve your lost JAMB E-PIN by following these steps:
Visit the official JAMB e-facility portal at www.jamb.gov.ng.
Navigate to the “Check E-PIN Status” or “Retrieve E-PIN” section.
Enter your email address, phone number, or JAMB registration details used during purchase. You will receive your E-PIN via email or SMS.
FAQ 3: Can I recover my JAMB E-PIN if I bought it through an accredited agent?
Yes. If you purchased your E-PIN from an accredited JAMB agent, you can contact the agent directly with proof of payment (receipt or transaction ID). The agent can verify your purchase and help you retrieve the lost E-PIN. Additionally, you may still use the online portal if your email or phone number is linked to your JAMB account.
FAQ 4: What should I do if I still cannot recover my lost JAMB E-PIN?
If the online retrieval fails and your agent cannot assist, contact the JAMB support team via the official JAMB website or call their helpdesk. Provide your full name, email, phone number, and proof of payment to help them trace and restore your E-PIN. Avoid buying a new E-PIN from unofficial sources to prevent scams.
